Privacy Policy
Last updated: August 26, 2026
Step2Elevate ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, why, how we store it, and the choices you have. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information we collect
When you submit our contact or booking form, we collect the information you provide, which may include:
- Your first and last name
- Email address and, optionally, phone number
- The service you're interested in and your preferred contact method and time
- The message you write to us
- Any file you choose to upload, such as a resume or CV
We only collect information you voluntarily provide. You are not required to upload a resume to contact us.
2. How we use your information
We use your information solely to:
- Respond to your enquiry and schedule your free consultation
- Provide the career services you request
- Communicate with you about your engagement with us
We do not sell, rent, or trade your personal information, and we do not use it for advertising.
3. Resumes and uploaded files
Files you upload are used only to understand your background and prepare for our conversation. They are stored securely and are not shared publicly or with third parties without your consent.
4. Storage and retention
Your information is stored securely and access is limited to Step2Elevate. We keep your information only as long as necessary to provide our services and meet legal obligations. You may ask us to delete your information and uploaded files at any time (see Section 7).
5. Sharing and disclosure
We do not disclose your personal information to third parties except where required by law, or with service providers who help us operate (for example, email delivery), who are bound to protect your information.
6. Cookies and analytics
Our website uses only what's necessary to function. If we add analytics in the future to understand site usage, we will update this policy accordingly.
7. Your rights
Under PIPEDA, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Withdraw consent and request deletion of your information and uploaded files
To exercise any of these rights, contact us using the details below.
8. Contact us
If you have questions about this policy or how we handle your information, reach out:
- Email: info@step2elevate.com
- Phone: 647-496-0971
This page is a general template provided for convenience and is not legal advice. Please have it reviewed by a qualified professional before publishing.